DualAxis Pro 2-Way Pallet Shuttle — Warehouse Automation for Cold Storage | Spacemaker Systems
2-Way Pallet Shuttle

DualAxis Pro®

Heavy-duty two-way pallet shuttle for high-density warehouse automation. Fits every rail profile — engineered for cold storage, food, and industrial facilities. A standard DualAxis® is also available, purpose-built for ambient and light-industrial environments.

3,300 lb
1,500 kg
Max load capacity
-40°F to 122°F
-40°C to 50°C
Operating range
245 ft/min
1.25 m/s
Travel speed (empty)
Overview

Designed to fit your warehouse

The Spacemaker DualAxis Pro combines state-of-the-art technology with practical design, delivering an unmatched warehousing experience. Designed to adapt to your unique storage challenges with customizable configurations that integrate flawlessly into diverse racking systems.

4-wheel drive

Better torque and load distribution than front-wheel-drive competitors. Reduces failure risk under heavy loads and long lanes.

Encoder-based reliability

Encoder system keeps the unit running even if a sensor fails. Flange wheel control removes the risk-prone components other designs rely on.

Fleet of up to 240

One handheld RF transmitter manages up to 240 shuttles — far beyond competing systems. Mobile app access for easy monitoring.

Freezer-rated to –40°F

Operates in below-freezing environments down to -40°F (-40°C), with freezer-rated components and consistent loaded/empty speeds.

Spacemaker DualAxis Pro installation at Zephyrhills
Technical Specifications

Built to perform

Every DualAxis Pro is built in-house to Spacemaker’s engineering standards. Custom configurations and payload variants available on request.

Rated load capacity
3,300 lb (1,500 kg) — custom to 4,500 lb (2,000 kg)
Pallet size range
40×48 in to 96×40 in
Operating temperature
-40°F to +122°F · -40°C to +50°C
Humidity range
10% – 90%
Battery
LiFePO₄ (1-2) · 60 Ah · 3 hr charge · >8 hr runtime
Charger output
29 DC / 14.5 DC
Power supply
100 – 240 V AC universal
Origin
Built in the USA

Custom payload, lane depth, and temperature variants available. Full structural and electrical load documentation provided per project.

Drive & Motion
Travel speed (empty)
245 ft/min (1.25 m/s)
Travel speed (loaded)
215 ft/min (1.1 m/s)
Freezer travel speed
215 ft/min empty & loaded
Drive system
4-wheel drive · flange wheel control
Drive / Lift motor
0.55 kW each
Duty cycle
40% · 60s ON / 90s OFF
Slowdown distance
49.2 in (1,250 mm)
Fleet Control
Wireless comms
862–868 / 902–928 MHz RF
Fleet control
Up to 240 units / transmitter
Mobile control
Spacemaker mobile app
Inventory modes
FIFO · LIFO · Stock Count · Pallet Shuffle

Talk to our team about how the DualAxis Pro fits your project.

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Applications

Where DualAxis Pro works

Installed across cold storage, manufacturing, and 3PL facilities throughout North America and Europe. Engineered to drop into existing 2-way shuttle racking, or designed into new high-density warehouse builds from the ground up.

DualAxis Pro pallet shuttle in a warehouse application

Cold storage & refrigerated warehouses

Deep-lane frozen storage from -40°C. Replaces drive-in racking with recoverable, high-density automation for cold chain logistics operators.

Food & beverage distribution

Bulk inventory buffering for high-volume food manufacturers — dairy, beverage, protein, and packaged goods.

Manufacturing & 3PL

High-throughput raw-material and finished-goods staging adjacent to production lines and dispatch.

Retrofit & new builds

Drop-in for existing 2-way shuttle racking, or designed into new high-density warehouse builds from the ground up.

DualAxis Pro — project installation video

There’s more

Advanced features, built in

Every DualAxis Pro ships with a suite of operational modes designed to maximize uptime, recover fleet units, and squeeze every cubic foot out of your warehouse.

Pallet Count System

Easily tally pallets in storage lanes. Position the unit, select “Stock Count” on the RF controller, and receive an accurate count instantly.

Pallet Shuffle

Make the most of your storage space. When pallets are removed, Pallet Shuffle auto-shifts the remaining pallets forward, freeing up inbound-side space.

Manual Input

Direct the unit manually to any location or task. Full operator control when automation needs a human in the loop.

Auto Retrieve & Deposit

Automated pallet retrieval and deposit cycles, executed on command. The shuttle handles the full movement sequence independently, reducing operator intervention and increasing throughput.

Additional operational modes

  • Unit Recovery Mode — If a unit gets stuck, dispatch a second recovery unit into the lane, no personnel needed to enter potentially hazardous areas.
  • Single Deposit — Execute a single pallet deposit into a designated lane position.
  • Single Retrieve — Retrieve a single pallet from a designated lane position.
  • Auto Deposit — Continuous deposit cycle for high-volume inbound operations.
Ecosystem

Part of the
Spacemaker stack

DualAxis Pro integrates natively with the rest of our hardware and software — the shuttle, the network, and the WMS integration layer are all engineered by one team.

Which means you get one support contract, one roadmap, and one engineer to call when something needs to change.

Explore the software stack
Native

Multi Gateway Mesh®

Fleet networking across the whole facility. No dropped commands at range, no line-of-sight problems between aisles.

Integration

Spacemaker WMS integrations

REST and message-queue interfaces into major WMS platforms. FIFO, LIFO, Stock Count, and Pallet Shuffle map directly to WMS tasks.

Rack-agnostic

Any 2-way pallet shuttle rack

Fits every rail profile we’ve tested — CHEP, EUR, GMA pallet standards. Drops into new builds or existing racking alike.

Handler-agnostic

Reach trucks, AGVs, cranes

The shuttle is delivered to and from each lane by your existing handler fleet — no need to replace material handling equipment.

DualAxis pallet shuttle in rack
2-Way Pallet Shuttle

DualAxis® — For standard warehouse environments

Not every warehouse needs heavy-duty cold-store engineering. DualAxis is our 2-way pallet shuttle built for ambient and light-industrial operations — a fit-for-purpose sibling to DualAxis Pro, sharing the same control platform, the same ecosystem, and the same service model.

It runs on the same Multi Gateway Mesh® network, integrates with the same WMS platforms, and is supported by the same USA and UK engineering teams. The difference is scope: DualAxis is specified for standard temperature ranges and standard-duty cycles, which keeps the total cost of ownership aligned with lighter-duty applications.

If your facility runs at ambient temperatures, moves standard pallet loads, and does not require freezer-grade components, DualAxis is almost certainly the right fit.

Heavy-duty

DualAxis Pro®

Cold storage, food, and industrial facilities

  • Temperature: -40°F to 122°F / -40°C to 50°C — freezer-grade components
  • Payload: Up to 3,300 lb / 1,500 kg per pallet
  • Duty cycle: Continuous operation, high-throughput applications
  • Target environments: Cold storage, frozen food, heavy industrial
  • Construction: Full freezer-spec chassis, sealed components, full-speed travel in both directions at temperature
Standard-duty

DualAxis®

Ambient and light-industrial environments

  • Temperature: Standard ambient operating range
  • Payload: Standard pallet load ratings
  • Duty cycle: Sized for standard-duty throughput profiles
  • Target environments: Ambient warehousing, distribution, general manufacturing
  • Construction: Shares the DualAxis control platform, Multi Gateway Mesh® networking, and WMS integration layer
Discuss which shuttle is right for your project

Full DualAxis specifications are confirmed during project scoping — rack profile, pallet standard, and duty cycle determine the exact configuration.

Frequently Asked Questions

Common questions about DualAxis Pro pallet shuttles

How deep can a lane go?

DualAxis Pro routinely runs lanes 30+ pallets deep. The practical limit is determined by battery runtime, rack tolerances, and cycle-time targets — we size each deployment to your throughput requirements.

What rack profiles are supported?

Any standard 2-way pallet shuttle rack. The unit fits every rail profile we have tested across CHEP, EUR, and GMA pallet standards. We review your rack drawings before quoting.

Can it run in my freezer?

Yes — rated to -40°F (-40°C) with freezer-grade components and full-speed travel in both directions (215 ft/min loaded and empty). No warm-up cycles required.

How many shuttles can one operator control?

Up to 240 units on a single RF transmitter — well beyond typical competing systems. A mobile app layer lets supervisors monitor fleet status in real time.

What happens if a unit fails mid-lane?

The encoder-based drive is designed to keep running even if a sensor fails. If a unit does become stuck, Unit Recovery Mode dispatches a second shuttle to retrieve it — no personnel enter the lane.

Is it built in the USA?

Yes. DualAxis Pro is engineered and assembled at Spacemaker in the USA. North American service, parts, and support operate on US business hours.

What’s the lead time?

Typical lead time runs 12–16 weeks from signed order for standard configurations. Custom payload, temperature, or lane variants may extend this — we confirm during consultation.

How does integration with our WMS work?

Spacemaker provides native integrations with major WMS platforms via REST / message-queue interfaces. Inventory modes (FIFO, LIFO, Stock Count, Pallet Shuffle) map directly to WMS task types.

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Let’s optimize your warehouse

From new builds to retrofits and drop-in replacements, our team is ready to help you specify the right system.

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